{"id":56,"date":"2025-09-16T10:34:06","date_gmt":"2025-09-16T10:34:06","guid":{"rendered":"https:\/\/ontopco.com\/?page_id=56"},"modified":"2025-11-25T17:28:31","modified_gmt":"2025-11-25T17:28:31","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/ontopco.com\/lv\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"
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Pre\u010du atgrie\u0161anas un naudas atmaksas politika ONTOPCO<\/strong><\/h2>

M\u0113s v\u0113lamies, lai j\u016bs b\u016btu apmierin\u0101ts ar savu pirkumu. Ja k\u0101da iemesla d\u0113\u013c neesat piln\u012bb\u0101 apmierin\u0101ts, m\u0113s pied\u0101v\u0101jam vienk\u0101r\u0161u un p\u0101rskat\u0101mu atgrie\u0161anas politiku saska\u0146\u0101 ar ES pat\u0113r\u0113t\u0101ju aizsardz\u012bbas noteikumiem.<\/p>

1. Atgrie\u0161anas termi\u0146\u0161<\/h4>

J\u016bs varat piepras\u012bt preces atgrie\u0161anu 14 dienu laik\u0101 p\u0113c pas\u016bt\u012bjuma sa\u0146em\u0161anas.<\/p>

2. Atgrie\u0161anas nosac\u012bjumi<\/h4>

Lai prece b\u016btu der\u012bga atgrie\u0161anai, tai j\u0101b\u016bt:
\u2013 neizmantota
\u2013 nevalk\u0101ta
\u2013 neizmazg\u0101ta
\u2013 ori\u0123in\u0101l\u0101 st\u0101vokl\u012b
\u2013 ar iepakojumu un birk\u0101m (ja piem\u0113rojams)<\/p>

Higi\u0113nas apsv\u0113rumu d\u0113\u013c m\u0113s nevaram pie\u0146emt atpaka\u013c galvassegas vai citas preces, kuras ir valk\u0101tas vai uz kur\u0101m redzamas lieto\u0161anas paz\u012bmes.<\/p>

3. Atgrie\u0161anas pieg\u0101des izmaksas<\/h4>

Atgrie\u0161anas pieg\u0101des izmaksas sedz klients, iz\u0146emot gad\u012bjumus, kad atgrie\u0161ana notiek d\u0113\u013c:
\u2013 preces defekta
\u2013 sa\u0146emta nepareiza prece
\u2013 boj\u0101juma, kas radies pirms pieg\u0101des<\/p>

4. Naudas atmaksa<\/h4>

Naudas atmaksa tiks veikta uz s\u0101kotn\u0113jo maks\u0101juma metodi 7 darba dienu laik\u0101 p\u0113c tam, kad b\u016bsim sa\u0146\u0113mu\u0161i un p\u0101rbaud\u012bju\u0161i atgriezto preci.<\/p>

5. Apmai\u0146a<\/h4>

Ja v\u0113laties to pa\u0161u preci cit\u0101 kr\u0101s\u0101 vai dizain\u0101 (ja t\u0101da ir pieejama), l\u016bdzu, sazinieties ar mums \u2014 m\u0113s ar prieku nodro\u0161in\u0101sim apmai\u0146u, cik vien tas b\u016bs iesp\u0113jams.<\/p>

6. Pas\u016bt\u012bjuma atcel\u0161ana<\/h4>

Pas\u016bt\u012bjumu var atcelt pirms t\u0101 nos\u016bt\u012b\u0161anas. P\u0113c pas\u016bt\u012bjuma izs\u016bt\u012b\u0161anas tiek piem\u0113rots standarta atgrie\u0161anas process.<\/p>

7. Boj\u0101tas vai br\u0101\u0137\u0113tas preces<\/h4>

Retos gad\u012bjumos, ja j\u016bsu prece ierodas boj\u0101ta, ar defektu vai nepareiza, l\u016bdzu, sazinieties ar mums 48 stundu laik\u0101 p\u0113c pieg\u0101des, pievienojot fotoatt\u0113lus, un m\u0113s nekav\u0113joties atrisin\u0101sim situ\u0101ciju.<\/p>

8. Atgrie\u0161anas k\u0101rt\u012bba<\/h4>

Lai uzs\u0101ktu atgrie\u0161anas procesu vai sa\u0146emtu pal\u012bdz\u012bbu, l\u016bdzu, rakstiet uz e-pastu:
info@ontopco.com<\/a><\/strong>
Iek\u013caujiet:
\u2013 pas\u016bt\u012bjuma numuru
\u2013 klienta v\u0101rdu
\u2013 atgrie\u017eam\u0101(-\u0101s) prece(-s)
\u2013 atgrie\u0161anas iemesls<\/p>

M\u0113s atbild\u0113sim 1\u20132 darba dienu laik\u0101.<\/p>

9. Atra\u0161an\u0101s vieta un atbild\u012bba<\/h4>

Visi pas\u016bt\u012bjumi tiek apstr\u0101d\u0101ti un nos\u016bt\u012bti no Latvijas (ES).
Atgrie\u017eam\u0101s preces j\u0101nos\u016bta uz atgrie\u0161anas adresi, ko ONTOPCO sniegs p\u0113c piepras\u012bjuma.<\/p>

10. Klienta ties\u012bbas (GDPR un ES likumi)<\/h4>

Jums ir ties\u012bbas:
\u2013 piepras\u012bt ar j\u016bsu pas\u016bt\u012bjumu saist\u012btos datus
\u2013 piepras\u012bt personas datu labo\u0161anu vai dz\u0113\u0161anu
\u2013 piepras\u012bt savas transakcijas ieraksta kopiju<\/p>

P\u0113d\u0113jo reizi atjaunin\u0101ts:<\/strong> 23.11.2025.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Returns & Refunds Policy for ONTOPCO We want you to be satisfied with your purchase. If for any reason you are not completely happy, we offer a simple and transparent return policy, in accordance with EU consumer protection regulations. 1. Return Period You may request a return within 14 days of receiving your order. 2. […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"two_page_speed":[],"footnotes":""},"class_list":["post-56","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ontopco.com\/lv\/wp-json\/wp\/v2\/pages\/56","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ontopco.com\/lv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ontopco.com\/lv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ontopco.com\/lv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ontopco.com\/lv\/wp-json\/wp\/v2\/comments?post=56"}],"version-history":[{"count":0,"href":"https:\/\/ontopco.com\/lv\/wp-json\/wp\/v2\/pages\/56\/revisions"}],"wp:attachment":[{"href":"https:\/\/ontopco.com\/lv\/wp-json\/wp\/v2\/media?parent=56"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}